Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at bynewcell@naver.com as soon as possible with your order number, a description of the issue, and photos of the item and packaging, if available. We will review the issue and help arrange an appropriate solution, such as a replacement or refund. We will cover return shipping costs for defective or incorrect items.
(Email: bynewcell@naver.com)